Política de Privacidad

We are transparent about how we collect and process your personal information:

We want you to be able to make informed decisions about the use and handling of Personal Data. This is why we built our website. To achieve this, we use various methods and procedures to provide you with relevant information about the use of Personal Data.
Where we believe you need specific details, we will provide that information at the appropriate time.
We are glad to answer any questions you may have and provide clarification regarding any limitations imposed by law. You may contact us by email at: info@zafraahorrencia.com

Personal Data will be used solely for the purposes specified in this Policy.

We may process your Personal Data for various purposes, including providing the website and connecting you with third-party trading platforms (the "Services"), improving the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, complying with any regulatory or legal obligation, and carrying out administrative and business activities that facilitate the delivery and use of the Services.
We also process your Personal Data to better understand your preferences and needs.

To exercise meaningful rights regarding your Personal Data:

To help you exercise your rights, we maintain substantial resources. Contact us at any time to request information about your Personal Data. We will modify or delete it, stop using it for specific or general purposes, or transfer the information to you or a third party. We will address your requests.

Protect Your Personal Data:

While we cannot guarantee complete security of your Personal Data, we can guarantee that we will continue employing a variety of methods and techniques to keep your Personal Data protected.
Our Privacy and Security Policy is complete.

1. ¿El alcance?

This Policy describes the types of Personal Data the Company collects from individuals and how it processes that data, shares it with third parties, safeguards processing, and related matters.
This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is someone who can be identified directly or through a combination of additional information we hold or can access.
The Policy defines "processing" as any activity involving the use or collection of Personal Data, including the management, structuring, and storage of Personal Data.
Our services are intended for a general audience and are not designed for use by individuals under 18 years of age. We do not knowingly seek or collect information from anyone under 18, and we do not knowingly allow such individuals to use our services. If we become aware of any information collected from a minor, we will delete it as soon as possible.

2. ¿Qué datos personales tenemos sobre usted?

When you access the Service and its channels, or visit our website, we collect Personal Data. In certain cases, we may request your Personal Data directly. In others, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information through our third-party partners.

3. There is no obligation to disclose personal information to the company, nor are there any consequences for not doing so.

You are not obligated to provide us with any personal data. However, in certain circumstances, withholding personal data may prevent us from delivering our Services or grant you access to the website.

4. What Personal Data do we collect? When you visit our website, we collect the following personal information about you:

This includes information about your online activity log, traffic data (including IP address, access date, access time, and referring date), the language you used, software failure logs, browser type, and information about the device you used. This information is not private information and cannot be used to identify you.
Personal data we receive from you: any personal data you choose to provide us when connecting with a third-party online trading platform through Us.
Personal information you provide specifically to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

6. Transferencia de Datos Personales a Terceros

The Company may also share Personal Data with third-party companies that provide us with services such as hosting and storage providers, IP address information, and user experience analytics.
We may also share Personal Data at your request with third-party trading platforms. In these cases, we will provide the Personal Data you supply to us to those third-party trading platforms. Use of your Personal Data will then be subject to the privacy policies of those platforms. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This provides the Company with resources to improve and refine the products and services offered to clients.
Where necessary to protect the rights of third parties or their property, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors or buyers, or with lenders to the Company or any other group company, in connection with such a transaction (including the transfer or sale of assets belonging to the Company or any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other group company.

7. Cookies and Third-Party Services

We may use third-party services, such as advertising providers or analytics companies, on our website. These companies may also use cookies or other tracking technologies.
Cookies are small text files placed on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your user experience, remember your preferences, and personalize products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are downloaded temporarily to your device and remain there briefly until you close your browser. Other cookies are persistent, remaining on your device for a period of time after you close your browser. Persistent cookies help the website recognize you as a returning user and allow you to access the website more easily on future visits.

Tipos de cookies:

We may use them according to their purpose:

ONLINE TRACKING NOTICE
This service does not currently respond to do-not-track signals.
8. Retention of your personal data

The Company retains Personal Data for as long as necessary to fulfill the purpose of processing described in this Policy, or for longer periods where required by applicable laws, regulations, policies, or orders.
We share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for an additional 12 months.
We periodically review the Personal Data we hold to confirm it is still necessary.

9. International data transfers

10. Personal Data Security

We have implemented appropriate organizational and technical measures to protect Personal Data. This includes safeguards against accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee that the security of your Personal Data will remain free of errors. Nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.
Where legal or other obligations beyond our control require it, we may be obligated to disclose Personal Data relating to you to third parties, such as public authorities. We cannot control the level of security these third parties apply to your Personal Data in such situations.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to us over the internet.

11. Hyperlinks to Third-Party Websites

The website may include links to third-party sites and applications. These sites and applications are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by these third-party websites or applications. This Policy does not apply to actions carried out through such sites or applications.
Before accessing or using any third-party website or application, we recommend that you read their privacy policies. We also advise you to exercise caution when providing your Personal Data to them.

12. Changes to This Policy

When accessing any third-party website or application, we recommend reviewing their privacy policies before deciding to access or use them. Exercise caution before providing your Personal Data to third parties.

13. Your Rights Regarding Your Personal Information

You have the right to ask us to verify the accuracy of the Personal Data collected about you, to correct any errors, and to have deleted any Personal Data that is no longer necessary for Us. You may also restrict the scope of processing applied to your personal information.
If you reside in the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You may request to exercise these rights by emailing the address provided below.
Right of Access
The Company may verify the accuracy of the Personal Data being processed about you. Where applicable, you may access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Data will be made available electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would adversely affect the rights and freedoms of another person, the Company may refuse or limit its ability to fulfill the request.
Right of Rectification
The Company has the right to correct inaccurate Personal Data. You have the right to require that any incomplete Personal Data concerning you be completed, taking into account the purpose of processing.
Right of Erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to the processing of Personal Data about you based on legitimate interests pursued by Us or a third party; (e) the Personal Data is processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the Company.
This right does not apply where processing is necessary (a) to comply with an obligation required under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.
Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where you request that Personal Data be restricted, it may only be retained with your consent, or to establish, exercise, or defend legal claims, to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on consent or on a contract to which you are party, you have the legal right to review the Personal Data you have provided to the Company.
You have the right to request that your Personal Data be transferred directly by the Company to another controller, where technically feasible. Your rights under the right of erasure remain unaffected by the exercise of your right to data portability. The right to data portability does not interfere with the rights or freedoms of any other person.
Right to Object
You may object at any time to any use of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This includes profiling based solely on such legitimate interests. Where we can demonstrate compelling legitimate grounds for processing the Personal Data, We may continue to do so unless you can show that these grounds are overridden by your rights, freedoms, or interests, or by the exercise, establishment, or defense of legal claims.
In connection with direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.
Right to Withdraw Consent
You may withdraw your consent to Our processing of Personal Data about you at any time. This will not affect the lawfulness of any processing carried out based on your consent before such withdrawal.
You have the right to lodge a complaint with your supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to safeguard the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights concerning Personal Data about you, as detailed in this Section 13.
We will provide the information requested under the rights set out in Section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and number of requests. We will notify you of any extension, along with the reasons for it, within one month of receiving your request.
Except where otherwise provided under Section 13, information requested under your rights in Section 13 will be provided free of charge. Where a request is unfounded or excessive, particularly if repetitive, We may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act on the request.
Where We have doubts concerning the identity of the person making the request, the Company may request additional information.